Terms & Conditions

Effective Date: 29/07/2026

Please read these Terms & Conditions carefully before using the La Pianta website. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website.

1. Use of the Website

By using this website, you confirm that you are at least 18 years old, or that you are using the website under the supervision of a parent or legal guardian.

You agree to use the website only for lawful purposes and in accordance with these Terms & Conditions.

2. Account Registration

To access certain features of our website, you may choose to create an account.

When creating an account, you agree to:

• Provide accurate and complete information.
• Keep your account details up to date.
• Maintain the confidentiality of your login credentials.
• Accept responsibility for all activities that occur under your account.

Please notify us immediately if you believe your account has been accessed without your permission.

3. Products & Availability

La Pianta specialises in handcrafted wooden serving boards, bowls, trays, and home accessories.

Because each product is handcrafted using natural wood:

• Every piece is unique.
• Variations in wood grain, colour, texture, and knots are natural characteristics and are not considered defects.
• Product photographs are intended to represent the item as accurately as possible; however, slight differences in colour may occur due to lighting, screen settings, and the natural characteristics of wood.

All products are subject to availability.

We reserve the right to discontinue products or modify specifications without prior notice.

4. Pricing & Payments

All prices displayed on the website are listed in Egyptian Pounds (EGP) unless otherwise stated.

La Pianta reserves the right to update prices at any time without prior notice.

Accepted payment methods are displayed during checkout.

Orders will only be processed once payment has been successfully authorised or confirmed.

5. Orders

After placing an order, you will receive an order confirmation.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraudulent activity.
• Payment verification issues.

If payment has already been made for a cancelled order, a full refund will be issued.

6. Shipping & Delivery

Estimated delivery times are provided for convenience and are not guaranteed.

Delivery delays caused by courier companies, weather conditions, public holidays, or circumstances beyond our control shall not make La Pianta liable for compensation.

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Returns and refunds are governed by our separate Return, Refund & Exchange Policy, which forms part of these Terms & Conditions.

By placing an order, you acknowledge that you have read and accepted that policy.

8. Intellectual Property

All content available on the La Pianta website, including but not limited to:

• Logos
• Product photographs
• Product designs
• Text
• Graphics
• Branding
• Website design

is the property of La Pianta and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to the website or its systems.
• Upload viruses or malicious software.
• Copy, reproduce, or commercially exploit any content from the website.
• Interfere with the operation or security of the website.

10. Limitation of Liability

To the maximum extent permitted by law, La Pianta shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant order.

11. Disclaimer

Our website and its content are provided on an "as available" basis.

While we strive to ensure that all information is accurate and up to date, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and process your personal information.

13. Changes to These Terms

La Pianta reserves the right to amend these Terms & Conditions at any time.

Updated versions will be published on this page with a revised Effective Date.

Your continued use of the website constitutes acceptance of any updated Terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes shall be subject to the exclusive jurisdiction of the Egyptian courts.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: lapianta.eg@gmail.com

Instagram: @lapianta.eg

Phone: To be announced

By using the La Pianta website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.